Privacy policy
This privacy policy applies only to the actions of website operator and users with respect to the INNOFORCE customer portal website. It does not extend to any websites that can be accessed from this website including, but not limited to, any links we may provide to social media websites.
For purposes of the applicable data protection laws, INNOFORCE Est. is the “data controller”. This means that INNOFORCE Est. determines the purposes for which, and the manner in which, your data is processed.
What data is given to us by you?
INNOFORCE Est. will collect your data for example:
- when you create an account,
- when you register your INNOFORCE products,
- when you use our services;
in each case, in accordance with this privacy policy.
What data is collected automatically?
To the extent that you access the website, we will collect your data automatically, for example:
- we automatically collect some information about your visit to the website. This information helps us to make improvements to website content and navigation, and includes your IP address, the date, times and frequency with which you access the website and the way you use and interact with its content.
- in the course of the registration process we will collect your data automatically via cookies, in line with the cookie settings on your browser.
How do we use personal information?
Any or all of the above data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, data may be used by us for the following reasons:
- internal record keeping;
- improvement of our products/services;
- transmission by email of marketing materials that may be of interest to you;
in each case, in accordance with this privacy policy.
We may use your data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).
For the delivery of direct marketing to you via email, we’ll need your consent, whether via an opt-in or soft-opt-in:
- soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
- for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
- if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.
When do we share your information?
How do we secure personal data?
We will use technical and organizational measures to keep your data safe, for example:
- Access control such as locking systems or safety locks to prevent unauthorized persons from gaining access to data processing equipment that processes or uses personal data.
- Access control such as Passwords or Firewalls to prevent data processing systems from being used by unauthorized persons.
- Continuously data protection training for staff.
- Further measures for verification or loss and destruction protection.
Technical and organizational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorized access to your data, please let us know immediately by contacting us via info@innoforce.com.
How long do we keep your personal data for?
Your rights
You have the following rights in relation to your data:
- Right to access: the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.”
- Right to correct: the right to have your data rectified if it is inaccurate or incomplete.
- Right to erase: the right to request that we delete or remove your data from our systems.
- Right to restrict our use of your data: the right to “block” us from using your data or limit the way in which we can use it.
- Right to data portability: the right to request that we move, copy or transfer your data.
- Right to object: the right to object to our use of your data including where we use it for our legitimate interests.
Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your data (where consent is our legal basis for processing your data), please contact us via this email address: info@innoforce.com.
If you are not satisfied with the way a complaint you make in relation to your data is handled by us, you may be able to refer your complaint to the relevant data protection authority. It is important that the data we hold about you is accurate and current. Please keep us informed if your data changes during the period for which we hold it.
Contacting us
If you would like to contact us to understand more about this agreement or wish to contact us concerning any matter relating to it, you can reach us at
- INNOFORCE Est., Industriestrasse 56, 9491 Ruggell, Liechtenstein
- www.innoforce.com
- info@innoforce.com
- +423 384 0100